Four services. Done right. Done once.
Bob runs a tight shop on purpose. He doesn't do renovations. He doesn't sell water softeners or rent your basement. He fixes plumbing — fast, clean, and warrantied for a year on every joint.
Every job, written down before tools come out.
Bob hands you a carbon-copy quote on the spot. Parts itemized, hours estimated, price locked. The number on the paper is the number on the invoice.
Emergency Repairs
Pipe burst inside the wall at 2am. Sewer backup on Christmas Eve. Hot water tank leaking into the laundry room. Bob's personal cell is on 24/7 — he answers, gives a 60-minute arrival window, and rolls within 15 minutes from his Châteauguay yard. 90% of common parts already in the truck.
- Bob's personal cell — no dispatcher
- 47-minute average arrival in Châteauguay/Mercier
- Cleanup and water containment included
- Same-night repair on 8 out of 10 emergencies
Drain Cleaning
Bob runs a camera before he touches your drain. You see exactly what's clogging the line — roots, grease, a kid's bath toy from 2009 — on his phone screen, in real time. Then he picks the right tool: hand snake for soft clogs, hydro-jet for grease and roots, mechanical auger for the rest.
- Camera inspection included on every job
- Hydro-jet (4000 PSI) for grease and roots
- 1-year warranty: if it clogs again, Bob comes back free
- Sketch of your drain layout left with the invoice
Water Heater Service & Install
Tank dying. Tankless acting up. Pilot won't stay lit. Bob stocks Giant 40 and 60 gallon tanks at his shop — same-week install, often same-day. For tankless, Bob's certified on Rinnai and Navien. Every install includes a 6-year parts warranty and a 1-year labor warranty from Bob himself.
- Same-week install on 40 & 60 gallon Giant tanks
- Rinnai & Navien tankless certified
- Old tank hauled away and recycled
- 6-year parts + 1-year labor warranty
Pipe Replacement & Repiping
Galvanized pipes from 1962 finally giving out. Polybutylene from the 80s recalled. Slab leak under the kitchen. Bob handles copper, PEX-A (Uponor), and ABS — pressure-tested at every joint to 100 PSI for 15 minutes before drywall closes. He photographs every joint and emails you the file the same day.
- Copper, PEX-A (Uponor), ABS — code-compliant
- Every joint pressure-tested at 100 PSI
- Photo documentation emailed to you
- Drywall patching by Bob's apprentice (cost included)
Things Bob does. Things Bob doesn't.
- Residential plumbing repairs and installs
- Small commercial (under 5,000 sq ft)
- Camera-based diagnostics before any work
- Written quotes on carbon paper, on site
- Photos of all hidden joints emailed to you
- Free cleanup, drop cloths, magnetic mats
- 10% discount for residents 65+ and first responders
- Bathroom or kitchen renovations (he refers locally)
- Septic system installs (he refers Drainamax in Mercier)
- Well drilling or pump replacement
- Phone-tree dispatching or 4-hour arrival windows
- Hidden fees, "diagnostic minimums," or upsells
- Selling you a water softener you don't need
- "Memberships," "service plans," or subscription nonsense
Pick up the phone. Bob is.
Every job starts with a 5-minute call. Bob asks what's broken, gives you a quote range over the phone, and books an arrival window. No commitment, no card needed.