Bob Tremblay. One truck. Fifteen years.
I started this shop in 2011 after eight years at a big plumbing outfit in Brossard. Got tired of the dispatch board, tired of upselling, tired of telling customers I'd 'be there sometime between 8 and noon.' So I bought a truck and a phone.
I apprenticed under Réjean Cyr in Brossard from 2003 to 2007 — the guy who replumbed half of Saint-Lambert in the 90s. He taught me one rule that stuck: write the quote before you swing a wrench.
That's the whole pitch. I show up when I said I would. I write the quote on carbon-copy paper before I touch anything. The number on the paper is the number on the invoice. If a joint fails inside a year, I come back and fix it for free — that's been my policy since 2011 and it's still my policy.
I work alone most days. My apprentice Étienne — he's been with me since 2022 — handles drywall patching, hauling, and the bigger drain jobs. We do about 130 jobs a year. That's not a lot. It's on purpose. I'd rather know every customer's name than run six trucks and never see a face twice.
I live in Mercier with my wife Caroline and our two boys, both in hockey at the Polyvalente. I sponsor the U13 team. I bring tools to the rink. People know where to find me.
The paperwork is real.
Every plumber in Quebec needs a Régie du bâtiment licence. Not every plumber actually has one current. Bob's is on the fridge — verify it any time at rbq.gouv.qc.ca.
"Bob has plumbed three houses for us in twelve years. He knows where every shut-off is in our place. He shows up when he says. He charges what he quotes. There are not many tradespeople left who do all three of those things."
Five minutes on the phone. Free.
Bob will tell you whether your problem needs him today, tomorrow, or never. No bait, no pressure, no sales script. Just a plumber on the phone.